Transaction cancellation form
The consumer's right to cancel a distance sales transaction in accordance with and subject to the provisions of Section 14C(c) of the Consumer Protection Law, 5711 1981 (hereinafter: "the Law") is from the date of making the transaction to fourteen days from the date of receipt of the property, or from the date of receipt of the main document of the transaction, whichever is later. The right of a consumer who is a person with a disability, a senior citizen or a new immigrant, to cancel the transaction as mentioned, is within four months from the date of making the transaction - from the date of receipt of the property or from the date of receipt of the main document of the transaction, whichever is later, provided that the communication in the transaction included a conversation between the dealer and the consumer, including A conversation through electronic communication.
- It is not possible to cancel an order for a product that has been opened, or that is not in its original packaging
- The refund will be made as soon as the products are received
- The cancellation will be honored subject to the cancellation clauses in the site regulations only
- I am requesting to cancel the order as detailed above
- I understand that the shipping fee and any other fee are non-refundable
- I understand that upon cancellation of Esra I will be charged a cancellation fee of 5% of the transaction value or NIS 100, whichever is lower.